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Our Values.

Of course, our focus is quality results. However, we believe there’s more to an agency than just that.

 

We could talk about how much we love data or how our websites are super fast and our marketing campaigns have reached millions across the globe, but we’re a paid media and web agency – that’s what we’re expected to do. What we really pride ourselves on is the client experience we provide while still generating exceptional results. Our whole team follow 3 core values and we bring them to everything we do.

Approachability

We want our clients to know they can come to us with anything, at any time. We’re here to be an extension of your team and to be a sounding board for new ideas, concerns or even just for a general catch up about how everything is going. There’s no ‘lawyer-style’ clock when you call.

Communication

Marketing campaign or website build, both require crystal clear communication from both sides. That’s why we’re always outlining next steps, summarising actions after every conversation to keep things moving and calling clients regularly just to put their mind at rest, even if there’s nothing to report.

Proactivity

If there’s one aspect of an agency that can make or break the success of a project, it’s being proactive. We dedicate time to planning, developing new ideas and foreseeing hurdles before they appear, then providing solutions before our clients even have to ask.

We don’t just say it. We prove it. Here’s what our amazing clients say:

Hewitt Matthews are excellent to work with - they are professional with all of the projects we run with them but more than that - they give you their time, get to know you and make you feel valued. They are invested in what you are doing and you don't feel like just another account to them.
Hewitt Matthews are excellent to work with - they are professional with all of the projects we run with them but more than that - they give you their time, get to know you and make you feel valued. They are invested in what you are doing and you don't feel like just another account to them.

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