OTR South

Case Study | Hosting & Support | Website Design & Development

A fresh design, a new UX and improved functionality for Off the Record - South.

Project Summary

Since 1977, Off the Record has been supporting young people through difficult periods in their lives. The time came to review and fresh the design, UX and functionality of the website. So, that's exactly what we did!

How we did it$

OTR South | Hosting & Support | Website Design & Development

Hewitt Matthews helps OTR achieve a stunning online presence after rebranding.


Off the Record (OTR), are an incredible charity organisation providing mental health support to young people in the South of England. They needed a new, functional and accessible website that reflected their new brand guidelines and engaged younger demographics better than ever before.


Hewitt Matthews was tasked with designing, developing, hosting, and supporting a new website for OT that was compliant with WAG 2.1 AA, could take charitable donations, focused on the security of personal data, was built on a WordPress CMS and streamlined a number of internal processes.


Hewitt Matthews worked closely with OTR to create a visually stunning and highly functional website that met all their requirements. The website was built on WordPress, with all necessary security features, a new donation system, and met WAG 2.1 AA standards for accessibility. Additionally, internal admin time was significantly reduced due to the introduction of more automated
processes via the new website.

Homepage iPhone 13 Pro Mockup min
Volunteer iPhone 13 Pro Mockup min

Hewitt Matthews helps OT achieve a stunning online presence after rebranding.


The new website received recognition from industry awards such as the Awwwards and the Third Sector Awards, and became a vital tool in helping OTR deliver life changing support to young people and is raising awareness about mental health issues.


Hewitt Matthews’ expertise in website design, development, hosting, and support has helped OT achieve a stunning online presence that reflects its new brand guidelines and is now continually looked after by Hewitt Matthews’ hosting and web support teams.

otr before otr after

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